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Category: ride-sharing

MIT to revisit ride-sharing study after Uber rebuttal

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The lead academic behind an MIT CEEPR research paper which casts doubt on the sustainability of driving for Uber or Lyft has accepted Uber’s criticism of how driver income data was gathered and said he will revise the research using more generous income calculations. “Uber’s Chief Economist Jonathan Hall wrote a thoughtful response expressing his concern with one […]

London sets out safety-first plan for regulating ride-sharing

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After London sent ripple’s of shock through Silicon Valley last year, by denying Uber a renewal of its private hire vehicle license, the city’s transport regulator is doubling down on its scrutiny of the impact of app-based ride operators. Today it’s published a policy statement setting out its intentions for adapting transport regulations to fit the […]

Uber launches a new lower-priced service called Chap Chap in Nairobi

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Uber has launched a new, lower-cost service in Nairobi called Uber Chap Chap. Made possible by using a fleet of fuel-efficient budget sedans, Uber Chap Chap (Swahili slang for “hurry, hurry”) is currently available in several areas of the Kenyan capital, including its central business district. Uber, which began testing the service at the end […]

Former employees say Lyft staffers spied on passengers

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Similar to Uber’s “God View” scandal, Lyft staffers have been abusing customer insight software to view the personal contact info and ride history of the startup’s passengers. One source that formerly worked with Lyft tells TechCrunch that widespread access to the company’s backend let staffers “see pretty much everything including feedback, and yes, pick up […]

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