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Category: Enterprise

Onward helps businesses automate their customer service

1519239942 team 150x150 - Onward helps businesses automate their customer service

How much can customer service be automated? Onward has some straightforward targets — 40 percent of tickets and 40 percent of messages should be automated, and average response times should be 40 seconds on average. Founders Rémi Cossart and Pramod Thammaiah describe this as Automate40 — basically, a set of goals for businesses looking to […]

Google’s Cloud IoT Core is now generally available

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Cloud IoT Core, Google’s fully managed service for connecting, managing and ingesting data from IoT devices, is now out of beta and generally available. Google envisions the service, which launched in public beta last September, as the first entry point for IoT data into its cloud. Once the data has been ingested, users can use Cloud […]

Adecco Group acquires recruiting startup Vettery for $100M

techcrunch.opengraph.default 150x150 - Adecco Group acquires recruiting startup Vettery for $100M

The Adecco Group, a global HR services firm headquartered in Switzerland, announced today that it has acquired Vettery. The financial terms were not disclosed, but a source with knowledge of the deal told us that the price was a little over $100 million. (It’s not clear how much of that is cash versus stock.) We’ve […]

Stride, Atlassian’s Slack competitor, opens its API to all developers

1519142514 2018 02 19 1704 150x150 - Stride, Atlassian’s Slack competitor, opens its API to all developers

The arrival of Stride, Atlassian’s Slack competitor, was probably the company’s biggest launch of 2017. While the company generally allows developers to easily integrate with its products, Stride’s API remained in closed beta for significantly longer than the product itself, which exited beta last September. Today, however, Atlassian is opening the Stride API to all […]

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